FAQ

1. Create an account
Before you can purchase a dataset, you need to create an account on our platform. Simply sign up with your email address.
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2. Search for a dataset
When your account is set up, you can search for datasets using keywords or filters such as data type, industry, or location. We offer a wide variety of datasets from different data providers, so you are sure to find what you are looking for.
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3. Select a dataset.
Once you have found a suitable dataset, click on it to view more details about the dataset such as the description, data format, and price.
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4. Purchase the dataset.
After prodiving your payment details and agreeing to the terms and conditions you are ready to purchase your data.
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‍5. Access the dataset.
Once you have completed the purchase, you will be able to download the dataset immediately. We also store a copy of the dataset in your account so you can acccess it again in the future.

It can be challenging to determine what data is relevant for you.
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1. Understand your needs
Start with reflecting upon your business goals and what questions you need answered. Consider your target audience, industry trends, and any regulations that apply to your business.
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2. Browse datasets
Once you have a clear understanding of your needs, browse Trovalo's selection of datasets and use our search filters to find relevant options.
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3. Reach out to us
Still not sure you found what you were looking for? Don't hesitate to reach out to our team for assistance via our live chat or by emailing hello@trovalo.io. Our experts can help you identify the datasets that will be most valuable for your business.

We offer a diverse range of datasets to cater to different business needs. Our datasets cover various use cases, including fraud detection, ESG data, and more. We understand that different businesses require different data formats and delivery methods, which is why we offer various options to suit your needs. Whether you require raw data files, or API’s we've got you covered.

The frequency of updates depends on the individual dataset and the data provider. Nevertheless, we at Trovalo encourage data providers to update their datasets regularly to ensure accuracy and relevance.

At Trovalo, we take our responsibility of providing high-quality data very seriously. We understand that the quality of the data we provide is critical to the success of our clients. That's why we have a rigorous vetting process for all of our data providers, which includes checks on their reputation, data quality, documentation, and listing quality.
We also conduct thorough due diligence on the businesses themselves to ensure they are reputable and reliable sources of data. Moreover, we understand that the needs of each client in the financial services industry can differ. That's why we ensure that the data we provide matches the specific use cases of our clients.

Trovalo provides customer support through a live chat feature available on our website to answer any questions and report issues.
In addition, you can also email us at hello@trovalo.io for further assistance.

With Trovalo, you can filter datasets by their usage restrictions so that you can easily find the ones that are relevant to your business needs. Additionally, any restrictions associated with a dataset will be clearly listed on the dataset's page when purchasing, so you can be sure that you are using the data in compliance with the restrictions. If you have further questions about the restrictions of a particular dataset, you can always contact the seller or reach out to Trovalo's support team for more information.